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FAQs

Q1. How do I get in touch with you?

Our customer service team can be contacted via email at care@jungleewood.com . For business enquiries please contact support@jungleewood.com . For 24×7 customer care 92-050-73817 of receipt and email us a few photographs along with the order number and item code at cc@jungleewood.com for us assess the extent of damage. Depending upon the type of damage we shall send necessary parts / replacement or send our expert technicians to assess and fix the issue. Connect with Jungleewood customer support for

Any sales, delivery, assembly or other queries at the numbers listed below:

(XXX) XXXXXXXX

(XXX) XXXXXXXX

Available Monday to Sunday! 10:00 AM to 7:00 PM

Q2. What is your Address? You can also write to us at:

Our Address

Plot no.291, Sitapur

Uttar Pardesh-262701

Q3. Do you customize your products as per our requirements?

Yes we can customize the products as per your requirements.

Q4. Can I place my order over the phone?

Yes, you can place your order over the phone. Please call our customer care representatives on +91 92- 050-73-817 (10 AM – 7 PM) and they will assist you in the buying process.

Q5. I need personal assistance with my order. Who can I contact?

Our customer service centre is happy to assist you with your order on +91 92-050-73-819 (10 AM – 7 PM) or you can also write to us at care@jungleewood.com

Q6. Is it necessary to have an account to shop on 'Jungleewood.com'?

Jungleewood.com gives you the option of shopping as a guest too. Just click on ‘Continue as a guest’ and enjoy our fabulous range of products.

Q7. How do I use the Welcome Coupons I received on signing up?

Introductory gift vouchers worth Rs. 10000 can be availed once you enter your email id. Just click on Join in, you will find the option to sign up on the right hand side scrolling down the home page.

An email along with the details of the vouchers will be sent to your mailbox once you join the Jungleewood Community.

Q8. How many times can I use my welcome coupons?

The welcome coupons worth 10000 can be used only once.

Q9. What products can I purchase with the welcome coupon?

Welcome coupons can be used to purchase anything on the website (even the products on discount).

Q10. I have returned my order. What happens to my welcome coupon used in the order?

If the order is cancelled or returned, the welcome coupon stands null and void. It cannot be redeemed again.

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